Fixed: Brother Mfc J4335dw Troubleshooting

As an all-in-one wireless InkTank printer, Brother MFC J4335DW meets all your printing needs of a home or small office. The printer produces high-quality color and black-white prints with enhanced graphics and vivid colors. The Brother printer offers engineered ink cartridges to withstand uninterrupted printing with super convenience. The printer can quickly produce documents at a speed of 20 pages per minute for color and 19 pages per minute for black and white. Despite some of the vast array of features, you might face some issues while operating the Brother MFC J4335DW troubleshooting.

Here are some issues you might face while using the Brother MFC J4335DW printer:

  • The printer driver is unavailable
  • Printer offline
  • Scanner not working and Paper Jam
  • Printer not printing

Here are the steps to troubleshoot the Brother MFC J4335DW printer for the issues mentioned above.

Brother Mfc J4335dw Troubleshooting

ISSUE 1: THE PRINTER DRIVER IS UNAVAILABLE

If you cannot find an in-built driver on Windows for your printer, you can go ahead to get the updated version from the official Brother support page. Follow the instructions mentioned below and fix the issue. 

SOLUTION - WINDOWS

Uninstall Driver:

  • Open the Settings window (Windows + I).
  • Click the Apps option.
  • A window will open with all the apps.
  • Select the Brother printer driver and click the Uninstall button.

UPDATE DRIVER

  • Open the Brother support page (Internet browser) for the Brother MFC J4335DW printer.
  • Click the Downloads tab.
  • Select the Windows radio button from the Select OS Family section.
  • Select the version of Windows from the Select OS Version section.
  • Click the OK button.
  • Scroll down the page and click the Agree to the EULA and Download button.
  • The driver will be downloaded.

SOLUTION - MAC

Uninstall Driver:

  • Click the Apple icon.
  • Select System Preferences.
  • Click the Print & Scan option.
  • The printer drivers installed on your Mac computer will appear.
  • Select the Brother Printer driver and click the icon.
  • The uninstallation will be complete.

Update Driver:

  • Open the support page for the Brother MFC J4335DW printer.
  • Once the Brother page opens, click the Downloads tab.
  • Select the Mac version from the drop-down list and click the OK button.
  • Click Full Software Package.
  • Scroll down and click the Agree to the EULA and Download button.
  • Once the download is complete, follow the commands on the screen and complete the installation.

This is the best method to troubleshoot the Brother MFC J4335DW printer in case of a driver failure.

ISSUE 2: PRINTER IS OFFLINE

When your Brother MFC J4335DW printer appears offline, there are a handful of methods that can be used to resolve the issue.

FIX 1: CONFIGURE PRINTER PROPERTIES

  • Open Control Panel.
  • Select the Devices and Printers option.
  • Select the Brother printer from the list.
  • Do a right-click on the printer and click the Printer Properties option.
  • Click the Ports tab and click the Configure Port button at the bottom right corner.
  • Click the checkbox to uncheck SNMP Status Enabled.
  • Click the OK button to save changes.

FIX 2: START PRINT SPOOLER

  • Open the Run command (Windows key + R).
  • Type services.msc in the Run command field; press the Enter button.
  • The Windows Services window will now open.
  • Locate the Print Spooler service.
  • Do a right-click and select the Restart option.

With the help of the two fixes, you can quickly troubleshoot the Brother MFC J4335DW printer whenever it appears offline.

ISSUE 3: NOT PRINTING

If your Brother MFC J4335DW printer stops printing, try out these steps to resolve the issue.

  • Make sure the papers are laid flat in the paper tray.
  • Make sure there are no folded edges in the paper.
  • Do not interrupt or turn off the printer while it is printing.
  • While loading paper into the paper tray, make sure not to exceed the limit.
  • Make sure that the paper guides in the paper tray are correctly aligned to the edges of the paper.
  • Make sure to flex and straighten the paper before installing it.
  • Check for the Brother printer LED to see if there are any error messages.
  • Make sure that your router is plugged into the power outlet and has a proper power supply.

Clean the printhead:

  • Press the Ink button on the printer control panel.
  • Use the navigation buttons and select Print Head Cleaning > All > Normal / Strong / Strongest (Press the OK button after each of the selections).
  • Press the Right arrow button.
  • The Brother printer will start the printhead cleaning.

Follow the simple troubleshooting methods to fix the issues you face on the Brother MFC J4335DW troubleshooting.

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