Brother Mfc-l8900cdw Troubleshooting - Quick Solution

Is your Brother MFC-L8900CDW printer not working as expected? Troubleshoot the issue to bring your printer back to normal. Usually, the LCD panel on your printer will display the error messages when your printer is subjected to an error. If you have difficulties in identifying the error and need assistance in Brother Mfc-l8900cdw Troubleshooting, click the Call button and contact our technical experts.

Brother Mfc-l8900cdw Troubleshooting

Brother Mfc-l8900cdw Driver Unavailable

If the status of your Brother MFC-L8900CDW printer is indicated as ‘Driver is unavailable’ on your Windows computer, then it might be caused due to a corrupted printer driver. To fix this issue, reinstall the driver.

Uninstalling Brother Mfc-l8900cdw Driver:

  • To begin with, open Control Panel and click the Devices and Printers tab.
  • Locate your printer’s icon from the displayed list.
  • Right-click the printer icon and select the Remove device option.
  • Go to Device Manager and expand Print queues.
  • Give a right-click on your printer’s icon and select the Uninstall device option.
  • Next, launch the Run dialog box by pressing Windows + R.
  • Type ‘appwiz.cpl’ in the Run dialog box and hit the Enter key.
  • Locate your printer’s application and click the Uninstall button.
  • Disconnect your printer and restart your computer.
  • Check if you have completely removed the printer driver from your computer.

Downloading Brother Mfc-l8900cdw Printer Driver:

  • Launch the default browser and go to the official Brother site.
  • Navigate to the Brother Solutions Center page and type ‘brother MFC-L8900CDW’ in the search field.
  • Click the Search button and select the printer model from the search result.
  • Click the link below Downloads & Drivers.
  • Check if your Windows OS version has been detected and is displayed in the Select Your Operating System (OS) section.
  • Click OK and choose the required driver from the displayed list.
  • Click the Agree to the EULA and Download button.
  • Wait until the download is completed.

Installing Brother Mfc-l8900cdw Printer Driver:

  • Open the downloaded driver file to run the installation process.
  • If the device prompts for User Account Control, click Yes.
  • Agree to the EULA and run the driver installation wizard.
  • Choose your connection type from the displayed options in the driver installation wizard and follow the on-screen instructions.
  • Once your printer is detected by the driver installation wizard, finish the rest of the instructions and print a test page.

Now, restart your Windows computer and check if the printer status is still indicated as “Driver is unavailable.” If so, install Windows Updates.


Brother Mfc-l8900cdw Offline

Is your printer status offline on your Windows computer? Check if there is a communication breakdown between the devices. Sometimes, the status of your printer may change to offline if the printer was not set as default on your computer. To bring your Brother MFC-L8900CDW printer back online, go through these steps.

  • To begin with, check the USB cable connected between your printer and computer. The cable should be firmly connected at both end ports.
  • In case you have connected your printer and computer over Wi-Fi, check the connection status.
  • You can also use the Brother Network Connection Repair Tool to diagnose and fix the wireless connection issues automatically.
  • Next, go to Control Panel on your Windows computer.
  • Click the Devices and Printers tab in the Control Panel window.
  • Give a right-click on your printer’s icon and select the See what’s printing option.
  • Cancel the pending print jobs, if any.
  • Click the Printer tab and deselect the Use Printer Offline option from the drop-down list.
  • If you have not yet selected your printer as default on your computer, there will be no green checkmark on the printer icon.
  • Give a right-click on your printer’s icon and select the Set as default printer option.
  • Now, your printer status should be changed to online.

If you have a print quality issue on your Brother MFC-L8900CDW printer, the first thing you should do is print a test page. Check if the printout looks good to check if the actual cause is from the printer. If the print quality is poor, follow these steps to improve it.

  • First, check if the cartridges are properly installed in the drum unit.
  • Ensure that you have removed the packing materials from the cartridges.
  • Try printing a test page again and check if the print quality is improved.
  • If the problem persists, go to your printer control panel and select Settings –> All Settings –> Print Reports –> Drum Dot Print.
  • Select Yes and wait until the printer prints the Drum Dot Check sheet.
  • Press and hold the Power button to turn off the printer.
  • Next, press the front cover release button to open the front cover.
  • Pull the green lever to take out the drum unit from the printer.
  • Take out the cartridges from the drum unit.
  • Hold the drum unit frame and place your left thumb on the drum unit gear.
  • Roll the drum unit and check for any foreign substances. If you find such substances, remove them with a lint-free cloth.
  • Next, clean the corona wire inside the drum unit.
  • Refix the cartridges into the drum unit and close the front cover.
  • Restart your printer and try to print a test page to check if the print quality has improved.

If a paper is jammed inside your printer, the LCD will show the Paper Jam error. Sometimes, the Paper Jam error might be false. In such cases, you can restart your printer to fix the error. In case the error reappears, you may not be able to continue printing until the error is cleared.

  • To clear the paper jam error, open the front cover and pull the drum unit out of the printer.
  • Gently pull out the jammed paper without damaging the internal parts of the printer.
  • Avoid touching the photoconductor parts of the drum unit while removing the jammed paper.
  • Also, check for the jammed paper in the following areas.
  • MP tray
  • Paper tray
  • Back of the printer
  • Underneath the paper tray
  • Use printer-supported media to avoid paper jam errors in the future.
  • Avoid loading paper more than the specified limit.
  • Always fan the paper stack before loading it into the tray.

Printing issues are common in all printers and can be resolved within a few minutes. If your Brother MFC-L8900CDW printer is not printing any documents, follow these troubleshooting steps.

  • First, check if the connection between your printer and computer is stable.
  • For a wireless connection, ensure that your printer and computer are connected over the same wireless network.
  • Verify that your printer is loaded with enough paper.
  • On your Windows computer, open the Print dialog box and check if your printer’s name is selected in the drop-down menu.
  • Click the Preferences or Properties button and check the print settings.
  • If necessary, modify the required print settings and click OK.
  • Once you are returned to the Print dialog box, click Print to print your document.
  • If the printing issue persists, run the printer troubleshooter.

  • If your Brother MFC-L8900CDW printer is not scanning any original documents, check if you have properly placed the documents on the scanner glass.
  • Next, clean the scanner glass with a lint-free cloth.
  • Verify and ensure that you have installed the scanner driver.
  • For Windows, open the Scanner Properties window and click the Network Setting tab.
  • Select the Specify your machine by address option and enter your printer’s IP address in the required field.
  • Click OK and retry to scan your document.
  • If the scan issue persists, reinstall the Brother printer drivers.

Some people may find that the print quality is poor from the printouts if the cartridge is not installed properly on their printers, and some may not be able to print anything if the printer is not recognizing the toner cartridge. In such cases, follow these steps.

  • With the printer turned on, press the release lever to open the front cover.
  • Take out each cartridge from the drum unit.
  • Ensure that you have removed the packing materials from the toner cartridges.
  • Clean the corona wire inside the drum unit and reinstall the cartridges.
  • Now, the toner cartridges should be recognized by your printer.

  • Is your Brother MFC-L8900CDW printer not turning on? Then, check the power cord of your printer.
  • Ensure that the power cord is properly connected to the printer.
  • Also, check the end of the power cord that is plugged into the wall outlet.
  • If you have plugged the power cord into a faulty wall outlet, try to plug the cord into a different wall outlet.
  • In case your printer is automatically turning off after some time, disable the Auto Power Off mode.

  • If you are unable to receive faxes on your Brother MFC-L8900CDW printer, check if the telephone line cord is properly connected to your printer’s LINE port.
  • Next, check if your printer has a dial tone. If not, create a new dial tone.
  • Verify if the receive mode is set correctly on your printer.
  • If you are using Voice Over Internet Protocol, adjust the Compatibility setting.
  • Press the Settings button and select All Settings –> Initial Setup –> Compatibility.
  • Choose Basic (for VOIP) and press the Home button.
  • Restart your printer and check if you can receive faxes.
  • If the problem remains unsolved, reset the printer settings to their factory defaults.


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