BROTHER PRINTERS SUPPORT | BEST SETUP & TROUBLESHOOTING GUIDE

Brother is a well-sought printer brand primarily known for its sturdy and well-built design. Usually, Brother printers are designed to meet the needs of small businesses, and they can produce high-quality photos at a low cost per page. Scroll down this page to learn how to set up and troubleshoot your Brother printer.

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Brother Printer Support

All-IN-ONE SOLUTION CENTER FOR THE BROTHER PRINTER SETUP

When setting up a Brother printer, you need to know how to complete the hardware and software setup. The hardware setup includes unboxing the printer, installing the ink cartridges, and loading the paper. And, the software setup includes the steps to connect your printer and the computer.

HARDWARE SETUP:

  • Open the product box and take out every component you received.
  • Based on the printer model, the components included in the package may differ.
  • Discard all the packing materials from the printer and its components.
  • Take the power cord and connect it to your printer’s rear port and an electrical outlet. Turn on your printer by pressing the ON button.
  • Open the printer’s front cover and insert the ink cartridges/toner cartridges into the respective holders.
  • Extend the paper tray and load a paper stack with the print side facing down.

That’s it. You have completed your printer’s hardware setup.

SOFTWARE SETUP:

As previously mentioned, software setup includes the procedure for connecting your printer to the computer.

  • Insert the given installation CD into your computer’s CD drive, run the setup file, and install the software on your computer by adhering to the instructions.
  • If your computer doesn’t have a CD drive, you can get the software from Brother’s official website.
  • Once the software is downloaded, locate the file in the Downloads folder and install the software.
  • Connect your printer and computer through a wireless connection or a USB cable and start printing.

You have now completed your printer’s software setup.

HOW TO USE A BROTHER PRINTER ?

  • Once you have completed the printer’s hardware and software setup, you can easily use your Brother printer.
  • Ensure that your Brother printer is turned on and loaded with sufficient paper.
  • Check if the connection is stable between your printer and computer. You can verify this by printing a test page.
  • Now, open the printer driver and start accessing your printer from the computer.

TOP BROTHER PRINTER MODELS

Here are the top three Brother printers that are hot-selling in the present market. All three printers can yield more pages at a lesser cost. Most importantly, they support a wireless printing option so that you can establish a connection between your printer and computer wirelessly.

Brother Printer App

BROTHER PRINTER APP

You can easily download the Brother printer app --- Brother iPrint&Scan ---from Play Store or App Store and start printing photos from your Android or iOS devices. Follow the instructions below to download the Brother iPrint&Scan app.

ON Android:

  • Open Google Play Store on your smartphone.
  • Type Brother iPrint&Scan in the search bar.
  • From the search results, locate Brother iPrint&Scan and tap Install.
  • Within a short duration, the app will be downloaded to your smartphone.

ON iOS:

  • On your iOS device, open App Store.
  • Search for the Brother iPrint&Scan app.
  • Locate the app and tap the Get button.
  • Now, the app will be downloaded to your iPhone.

BROTHER PRINTER DRIVER DOWNLOAD

For Windows 10 OS:

  • Visit the official support page of Brother from your default browser.
  • Enter your printer model in the search area and press Enter.
  • On the product support page, click the Downloads tab.
  • Next, click the radio button for the Windows option under Select OS Family.
  • Under the Select OS Version section, click the radio button for Windows 10 (32-bit) or Windows 10 (64-bit) and click OK.
  • Under the Full Software Package section, click Full Driver & Software Package (Recommended).
  • Click the Agree to the EULA and Download button. The driver will be downloaded to your Windows 10 computer.
  • Alternatively, you can click the Driver Download button for Windows button on this page to get the driver with a single click.

For Mac OS Users:

  • From your default browser, visit the official page of Brother.
  • Enter your printer model in the search area and go to its support page.
  • On the page that displays, click the Downloads tab.
  • Click the radio button for Mac under the Select OS Family section. Choose your OS version under the Select OS Version section and click OK.
  • When it shows you the compatible drivers, select the one you prefer the most and click on it.
  • On the following screen, click the Agree to the EULA and Download button.
  • Now, the chosen driver will start to download in the background.
  • If you find this procedure hard, you can get the driver by clicking the Driver Download button for Mac provided on this page.

HOW TO ?

INSTALL A BROTHER PRINTER

To make the installation process trouble-free, Brother provides the installation CD along with the printer. You can use this to install your printer on the computer. Follow these instructions for detailed instructions.

  • Insert the installation CD into the CD/DVD drive on your computer.
  • Wait for the computer to run the CD.
  • The Brother Installer window will open. If it does not open automatically, open the File Explorer and run the setup file.
  • When the software’s license agreement screen appears, accept the terms and conditions.
  • When prompted, select the connection method you prefer and connect your printer and computer accordingly.
  • Go ahead with the instructions on the screen and complete the installation.

HOW TO ?

INSTALL BROTHER PRINTER WITHOUT CD-ROM

If you have misplaced the supplied installation CD or your computer doesn’t have a CD drive, you may look for the option to install your printer without a CD. Here is the procedure you are looking for.

  • From your browser, visit the official support page of Brother.
  • Enter your printer model and download the driver that supports your OS.
  • Once the download gets concluded, locate the driver in the Downloads folder and run the setup file.
  • When the software’s license agreement appears, accept the terms and conditions.
  • When prompted, choose the connection type you prefer and connect your printer and computer accordingly.
  • Follow the on-screen commands and complete the installation.

HOW DO I PRINT ?

With the simple steps, you can print from your Brother printer. Install the appropriate software on your computer and connect it to your printer through a wireless connection or a USB cable. Open the document on your computer from print-supported software. Click the Print or the OK button to start printing.

PRINTING FROM A BROTHER PRINTER

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CONNECTING THE PRINTER WIRELESSLY

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ENTERING THE NETWORK KEY

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HOW TO CONNECT A BROTHER PRINTER?


01. HOW TO CONNECT A BROTHER PRINTER TO A PHONE?

  • With the Brother iPrint&Scan app, you can easily connect your phone to the Brother printer.
  • Get the application from Play Store or App Store.
  • On your printer control panel, navigate to the Settings section and enable Wi-Fi Direct on your printer.
  • Turn on Wi-Fi on your mobile phone and connect to your printer’s network.
  • Open the Brother iPrint&Scan app and start printing wirelessly.
Brother Printer Scanner Setup

BROTHER PRINTER SCANNER SETUP

  • Install the scanner driver on your computer.
  • Connect your printer and computer using a USB cable or over a network.
  • Place your originals on the scanner glass.
  • Depending upon your printer model, the procedure for scanning the documents may vary.
  • If the printer control panel has the Scan button, press it and select your preferred destination. Sometimes, you need to select the Scan function using the navigation keys.
  • Modify the scan settings using Brother’s ControlCenter software and click Scan.
  • Now, your printer will start scanning the document and saves it to the specified destination.
Brother Printer Fax Setup

BROTHER PRINTER FAX SETUP

  • Place your document on the scanner glass.
  • On your printer control panel, press the Fax button. In some printer models, you need to select the Fax option using the navigation buttons.
  • In case your printer has an LCD screen, touch the Fax option.
  • Using the dial pad, enter the fax number and press the Start button. You can also select the fax number using the address book or call history.
  • Now, your printer will start scanning the document and send it to your recipient as a fax.

FIX COMMMON BROTHER PRINTER PROBLEMS

Usually, printer problems can be fixed efficiently with the appropriate solutions. In this section, you will learn some best troubleshooting solutions to handle your printer issues.

If you face a problem with your Brother printer, you need to troubleshoot it until you resolve the trouble. Checking a few aspects can help you fix the problem in the best way possible.

Usually, printer error occurs when the driver goes outdated. So, check if the driver is outdated or corrupted. Uninstall and reinstall the driver; then, check if your problem is resolved. If this doesn’t work, get the updated driver from Brother’s website and install it on your computer.

Any printer issue can be handled efficiently with a power cycle. Turn off your printer and disconnect the power cord from its rear port and the electrical outlet. Let your printer stay disconnected for a minute. Then, reconnect the power cord to the appropriate ports and turn on your printer.

  • Depending upon your printer model, the steps to factory reset it varies. However, the power reset process is the same for every printer. Follow these instructions to proceed further.
  • With your printer turned on, remove the power cord from its rear port and the power source. Leave your printer disconnected for some time. After a minute, reconnect the power cord to the power source. Turn on your Brother printer by pressing the Power button.
  • In this way, you should power reset your Brother printer. In case you want to factory reset your printer, go to the Settings section and select the Restore Factory Defaults option. However, as previously mentioned, this procedure varies based on your printer model.

  • If your Brother printer is offline, see if you have enabled Use Printer Offline or Pause Printing. If so, go to the Devices and Printer sections and ensure that these options are disabled, and check if your problem has been rectified.
  • Make sure that the connection between your printer and computer is stable. Ensure that your Brother printer and computer are connected to the same network. If you have connected them to different networks, your printer will not appear online.
  • If you keep sending the print jobs, your printer may start to malfunction. To fix this, cancel all the print jobs you have sent so far. Ensure that you set your printer as default. Update the driver and firmware to the recent version and ensure that the problem is resolved.
    • If you cannot print from your computer, check the connection in the first place. If you have connected them over a network, ensure that they are connected to the same network. If you have connected them using a USB cable, ensure that the connection is firm enough at both ends.
    • If there is a paper jam on your printer, remove all the jammed paper and resume the printing job. Ensure that the paper tray has sufficient paper. Make sure that the print setting matches the loaded sheets.
    • Click Start and navigate to the Devices and Printers section. Then, ensure that your printer is set as the default machine. If the driver is outdated, update it to the recent version and ensure that you have solved the problem.

    • If your printer is not feeding the loaded sheets, the problem might be with the loaded paper, paper guides, or the print settings.
    • Remove the loaded stack from the paper tray. Fan the sheets neatly and align the edges by tapping the stack on a flat surface. If the sheets are curled or damp, take a fresh stack of paper and load it into the paper tray.
    • While handling the guides, make sure to adjust them properly. If you adjust them too tightly, your printer will not feed the sheets. Similarly, if you don’t adjust the guides firmly against the paper, you will face a paper feeding issue.
    • Also, ensure that the print settings match the paper type you have loaded into the tray.

    • If your Brother printer prints blank pages, the problem might be with the ink cartridges, print heads, or the printer driver.
    • If the cartridges are empty, replace them with new ones. If you have installed third-party ink cartridges, you may probably end up with blank pages. Therefore, if you made this mistake, replace all the third-party cartridges with genuine Brother cartridges and ensure that your problem is fixed. If the print heads are clogged, your printer may produce blank pages. Therefore, remove the cartridges from their slots and clean the print heads.
    • Sometimes, printers print blank pages when there is a problem with the driver. Update the driver to the recent version and ensure that your problem is fixed.

    • On your Brother printer, if you face a problem with the ink cartridges, you should check a few aspects.
    • Open the cartridge access door and see if they are installed properly. Remove the cartridges from the slots and reinsert them into the respective holders. Print a nozzle check pattern and check if there are gaps in between the lines. If you find any gaps, clean the print heads and check if your problem is resolved.
    • In most instances, ink problem occurs when there is a problem with the cartridges. If you have installed any third-party cartridges, remove them from their slots. Get new sets of Brother ink cartridges and insert them into the respective holders. Now, ensure that your ink problem has been resolved.

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